Today we’re releasing the first version of our new feedback management system. While in the past almost any kind of individual feedback management system could be implemented by using our label-system, we figured that this was too complicated for many of you. We decided to provide more tools in order to manage and prioritise the [...]
Philipp Zentner Like stated in “How to roll-out STOMT in large-scale projects”, there are many different ways to start using STOMT. In this article we want to focus on getting started with your STOMT page without having to talk to your developers. Your STOMT page The most obvious one is to drive traffic to your general STOMT page. You would just send [...]
Philipp Zentner All our integrations allow developers to save their operational team hours of prioritizing features, making better decisions and fixing bugs. By applying meta data to feedback, enterprises can use our internal filtering and labeling/tagging systems to put feedback in context. The Labeling System The labeling system is available in two [...]
Philipp Zentner Especially as we talk to businesses with established product, we acknowledge that it’s hard to change a running system, or to introduce new products into the existing toolchain. When it comes to customer dialog or feedback, it becomes even more troubling. But that’s why we’ve built STOMT in the first place. Introducing new customer [...]
Philipp Zentner This article is about in-game feedback, which means that feedback will be collected in-game without having the player to leave your game. We will outline multiple benefits to that approach. Whether you’ve a premium game or a free to play game, you want your players to spend as much time as possible in-game. Either to get them to a [...]
Philipp Zentner We’re observing the customer feedback market for five years now. Every year a few more feedback applications are popping up and going down. And they all look mostly the same: long feedback forms, net promoter scores and a full fledged analytics suite behind that. Always sounding great for businesses, never addressing those who are [...]
Philipp Zentner Today we will show you how easy it is to setup an account for STOMT. First of all, you should understand the basic system of how STOMT works. At it’s core, STOMT is a social network. Why? Because we want you to interact with your customers and potential customers in a social environment built on simplicity, transparency and trust [...]
Philipp Zentner App developers and game developers these days have big hurdles to overcome. From idea to product launch a lot of things have to happen. And one of those things is getting feedback, manage it and build a community around your product early on. The problem here is that feedback comes through a lot of channels like E-Mail, reddit, Facebook [...]
Daniel Schukies At stomt we collect constructive feedback, boiled down to single arguments, recognize duplicates and merge them into movements. In this blog post, we show a way to split up large Laravel applications into smaller micro-services, in our case Laravel & Lumen applications, and the advantages and pitfalls it brings with it. As a result, [...]
Philipp Zentner Acquiring new users can be tough. It involves targeted marketing, offering the right service/product at the right time and requires a seamless checkout/sign up process. If you have got users as far as the sign up, you have done a good job! Now, on the last meters, you should not screw it. ? In the past days, I worked on the sign up [...]
Sebastian Henneberg